The State of Healthcare Communications

What did 200+ healthcare professionals say about healthcare communications in 2021? And how has COVID-19 affected it?


Spok has surveyed more than 200 healthcare professionals to assess how clinical communication is handled in their organizations, as well as the trends, challenges, and predictions shaping this critical capability. The 2021 survey indicates a milestone in understanding healthcare communication due not only to the long-term trends it reveals, but also because of the COVID-19 related changes that have emerged.


Download the report to learn:


  • Current communication challenges
  • The impact of COVID-19 on communication methods and gaps it created
  • The role of communication in burnout
  • The future of healthcare communication

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