Revenue Cycle Technology Week 

Monday, November 13, 2023

Webinar

Navigating a Greater Patient Financial Role with Patient Statement Management
Sponsored by: Inovalon
1:00 PM - 2:00 PM EDT

About the Webinar

More consumers are choosing high-deductible healthcare plans, which also increases their financial responsibility. Instead of wasting time sending statements and following up on outstanding balances, your organization can automate the entire process.

In this webinar, Inovalon’s Senior Product Manager, Jeremy Swanson, shares the details of the rise in patient financial responsibility. Swanson also discusses the challenges this presents to healthcare organizations and how streamlining billing can increase revenue while enhancing the patient experience.

By watching the webinar, you will discover how you can:

• Simplify billing
• Automate recurring payment plans to help reduce manual follow-ups and improve staff productivity and morale
• Capture more revenue
• Create branded statements that optimize patient understanding and expedite payments for faster collection
• Enhance patient experiences
• Provide convenient, flexible payment options with a 24/7 online payment portal and easy-to-read branded statements

Presenter

Jeremy Swanson, Senior Product Manager, Inovalon

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Tuesday, November 14, 2023

Webinar

Utilizing Technology for Denial and Revenue Loss Prevention
Sponsored by: Waystar
1:00 PM - 2:00 PM EDT

About the Webinar

Patient financial services is a revenue cycle component that is critical to efficient denials management. But ineffective processes and misaligned metrics can bog down processes, jeopardizing revenue. Keeping patient financial services staff educated, establishing commonsense productivity metrics, and implementing technology solutions can boost performance and protect the organization’s bottom line.

During this session, panelists will explain how revenue cycle technology can remedy common problems in the patient financial services department and analyze metrics for staff performance, denials management, and payer performance through technology.

Presenter

Eric Sulivant, Solution Strategist, Waystar

Amanda Schutz, Billing Services Officer, Avera Health

Jeanne Stokes, Director of Revenue Cycle Management, Ironwood Cancer Research

Center

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Wednesday, November 15, 2023

Webinar

Revolutionizing Patient Access: A Synchronized Approach to Financial Clearance
Sponsored by: AGS Health
1:00 PM - 2:00 PM EDT

About the Webinar

Approximately half of all denials can be traced back to prior authorization and other front-end revenue cycle issues, jeopardizing provider organizations’ financial health and negatively impacting the patient’s financial experience by limiting transparency and delaying access to care. It is critical to address the underlying issues causing prior authorization-related denials while streamlining and accelerating financial clearance processes.

Join this webinar for an overview of how to approach patient access and implement a synchronized methodology for financial clearance to impact the patient experience and back-end reimbursements.

Attendees will learn about meaningful insights into the latest industry trends and how to prepare for the future, including denial rates and payer-provider relationships. Insights into technological advancements will be shared to enable attendees to leverage technology to improve operational efficiency, reduce costs, and enhance the patient experience. You’ll also hear about best practices for leveraging an intelligent authorization solution to automate and optimize the financial clearance process and avoid prior authorization-related denials. Additionally, we'll discuss staffing trends and the development of tailored delivery models, such as global outsourcing.

Learning Objectives:

• Discover patient access and integrated financial clearance best practices, including the importance of a synchronized set of processes.
• Understand the current state of patient access and what the future holds, including denial and technology trends.
• Gain valuable insights into how leading organizations are approaching patient access through technology and a configurable automation solution.

Presenter

Matthew Bridge, SVP, Patient Access and A/R Service Lines, AGS Health

Julia Snyder, SVP, Director of Patient Benefits and Authorizations, US Radiology Specialists

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Thursday, November 16, 2023

Webinar

From Denials To Dollars: Leveraging Technology to Improve Financial Health
Sponsored by: Omega Healthcare
1:00 PM - 2:00 PM EDT

About the Webinar

Denials continue to be a top concern for healthcare providers, with rates growing aggressively at 10-15% each year. Consistent with current trends, a recent study conducted by Omega Healthcare in 2023 found that 67% of surveyed RCM leaders cited denials, audits, and takebacks as their top revenue cycle concern.

RCM leaders require a holistic strategy for managing denials to enhance their organizations’ financial health. Sophisticated approaches that leverage clinical expertise and technology-enabled solutions can further enable RCM teams to improve financial outcomes, such as:   

• Shifting from a focus on downstream denials reduction to a more proactive strategy of preventing denials at every stage in the revenue cycle
• Adopting technologies like artificial intelligence (AI) and automation to reduce administrative burdens, redeploy staff, and predict denials and other issues
• Streamlining workflows to coordinate efforts across the revenue cycle
• Using clinical resources to support denials and appeals processes

Presenters

Arnab Sen, Chief Strategy Officer, Omega Healthcare

Randy Sites, MBA, Chief Executive Officer, UT Regional One Physicians

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Friday, November 17, 2023

eBook Release