How This Health System Achieved Real Savings and Operational Continuity

Serving patients throughout the South Bay in Santa Clara County, El Camino Health is an essential provider for its community and has been growing steadily, averaging 10% year-over-year while maintaining strong quality care.

Despite this growth trajectory, the organization – like most providers – faced multiple challenges during COVID-19. The first wave of the pandemic created significant financial pressures, with the system losing $35 million. In response, the CEO issued a clear directive: maintain a stable workforce, support growth, and strengthen the system’s financial health, while continuing to focus on high-quality care standards and exceptional patient experience, which is at the core of El Camino Health’s mission. 

Discover how their supply cost per adjusted discharge decreased by 9.3% the first year, and how they built a strong foundation of trust and operational credibility.