How Healthcare is Rising Up to Meet Consumer Expectations

HealthLeaders has analyzed results from a recent provider leadership survey and found critical insights into patient experience trends and digital health initiatives. 

Changing patient expectations are leading to greater innovation across healthcare and a focus on relevancy and personalization. Designing a superior digital health strategy is also crucial for the patient experience.

“Variation in the consumer experience prevents our consumers from becoming expert users of our services and from having the confidence to engage with us,” Mark Kandrysawtz, VP and Chief Innovation Officer at WellSpan Health.

Healthcare organizations must continue to make strategic investments to make it easier, more cost-effective, and more convenient for patients.

Download this report that reveals expanding digital health strategies amid changing patient perceptions from healthcare leadership.