AGENDA OVERVIEW

Utilizing Technology to Unburden Staff and Alleviate Penalties
Presented by: HealthLeaders
Sponsored by: Waystar
10:00 - 11:05 AM EST

About the Session:

The complexity of revenue cycle compliance not only burdens staff, but it also drives up hidden costs for organizations. Streamlining processes and technology for certain regulatory requirements—such as price transparency and good faith estimates—can mitigate penalties and allow staff to spend more time on meaningful work.

During this session, panelists will discuss ways to maintain compliance to ensure proper reimbursement and boost productivity within the revenue cycle.

Panelists:
Adam Lough, Director of Revenue Cycle Strategic Initiatives and Optimization, Allegheny Health Network
Justin Roepe, Solution Strategist and Revenue Cycle Expert, Waystar
Shelly Bailey, Division Director for Home Health and Hospice Core Services, Bayada Home Health Care
Ellen Russell, Vice President, HIM and Coding, Wellstar Health System

Smooth Transition: Streamlining Technology Adoption for Your Revenue Cycle
Presented by: HealthLeaders
Sponsored by: FinThrive
11:10 - 12:10 PM EST

About the Session:

Technology adoption and implementation is necessary to ensure a frictionless healthcare revenue cycle process. After spending significant time and resources evaluating different technologies and then selecting the right solutions based on an organization’s specific needs, leaders face the next daunting task: technology adoption. Building a strategic implementation roadmap will not only speed up adoption but cut costs as well.

During this session, panelists will discuss best practices for technology implementation, how to overcome hurdles, and the multiple steps revenue cycle leaders can take to ensure streamlined adoption.

Panelists:
Seth Katz, Vice President of HIM and Revenue Cycle, Finance, University Health, Truman Medical Center
Shanda Richards, Revenue Cycle Director at Central Peninsula Hospital
Mark Janiszewski, Chief Solution Officer, FinThrive

Defeating Denials: Understand the Breakdown and Deploy Better Processes
Presented by: HealthLeaders
Sponsored by: Experian Health
12:15 - 1:15 PM EST

About the Session:

While denials are an inevitable part of the revenue cycle, putting the right steps in place throughout the revenue cycle can go a long way toward mitigating them.

In this session, panelists will look at the root issues responsible for growing claims management problems facing hospital revenue cycle teams, what can be done now to prevent denials, and how to stop denials from increasing in the face of future challenges.

Panelists:
Brandon M. Burnett, Vice President of Revenue Cycle, Community Health System
Clarissa Riggins, Chief Product Officer, Experian Healthcare
Marcena Urish, Director of Patient Financial Services, Springfield Memorial Hospital