CMO

Previous discussion topics include:

• How can health systems make specialty care available through telehealth? Will telehealth transform inpatient consulting?
• Telehealth is not a one-size-fits-all enterprise. What are the primary differences of offering telehealth services in the hospital setting and the clinic setting?
• Personalized medicine such as CAR T-cell therapy is notoriously expensive. How can healthcare providers reconcile the friction between value-based care and personalized medicine?
• What are you most afraid of disrupting your health system? As an incumbent provider of healthcare services, what can health systems do about disruptors such as Amazon?

CNO

Previous discussion topics include:

• How do you see telehealth and other emerging technology contributing to health equity?
• Research shows that the reasons nurses leave are the same ones that have been around for decades: stressful work environment, inadequate staffing, burnout, lack of management. What is it going to take to finally rectify reasons for turnover and achieve healthy staffing levels?
• Some forecasters say hospitals eventually will go away. Do you believe that, and if so, how would care be delivered and how would nurses fit into that?
• COVID-19 has taken a brutal toll on the mental health of nurses. Where do you think nurse leaders should focus their efforts now and for the future to help their nurses heal?

CEO/COO

Previous discussion topics include:

• What are your organizations’ growth strategies coming out of the pandemic? What are your top incentives for growth?

• Where are you finding growth? What are novel ways in which you are creating growth?

• How are you focusing on addressing social determinants of health in the communities your organization serves? What will this look like in three to five years?

• How are you engaging patients? What new ways are you using to engage them?

Innovation

Previous discussion topics include:

• What significant innovations has your health system unleashed as a result of the pandemic?
• With the rise of telehealth, the march toward continual care has accelerated. Where does your organization lie on this spectrum? What challenges remain?
• How do interoperability, data security, and data privacy factor into your approach to innovation?
• What processes have forever changed at your organization? What lessons have you learned from this experience?

CFO

Previous discussion topics include:

• What are the most effective approaches to maintaining margins across all sites of care?
• As the pandemic subsides, how should healthcare finance executives approach value-based care?
• How are you using clinical, operating, and financial data to improve efficiency and margin? What are the roadblocks?
• What are the possibilities for payer/provider ventures/collaboration?

Revenue Cycle Leadership

Previous discussion topics include:

• What are some out-of-the box ways you’re using (or might use) emerging technology, like AI and RPA?
• In what ways are you looking at your existing technology and optimizing its full potential?

• What does your succession planning look like? What are some of its strengths and weaknesses?

• What engagement strategies are you currently not using that you think could be a valuable addition in the future?