How Landmark Health Re-Engaged Difficult-to-Reach Members and Improved Post-Discharge Visit Completions by 250% with Real-Time Patient Data


Landmark Health is one of the nation’s leading risk-based medical groups that delivers at-home, value-based care to high-risk patients across 17 states. Through its multi-faceted approach, Landmark is able to ensure that high-quality care outcomes are continuously delivered to at-risk patients while supporting health plans and other managed care organizations responsible for total cost of care to succeed under their value-based and quality care initiatives.
Prior to implementing real-time data notifications, Landmark relied on outdated patient care event data which prevented them from efficiently engaging with patients. Utilizing real-time data eliminated this burdensome process and improved Landmark’s efficiency and results so much that they subsequently expanded these operations to include its North Carolina, Ohio, Kansas, Missouri, and Texas locations.
In this case study, learn how the utilization of real-time data allowed Landmark to:
  • Improve their post-discharge visit completion rate by 250% (from 2% to 7%) over one quarter 
  • Free up time and resources by having real-time patient location data available, versus calling facilities or the patients directly to gather such information
  • Support its health plan clients in succeeding under value-based care and quality initiatives by improving member engagement and readmission rates
  • And more!

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