Investment in Patient Financial Experience Key to Revenue Improvement
As health care organizations juggle competing priorities, the patient financial experience (PFX) doesn’t always make the list. According to new research, it should.
A patient’s first and last interactions are often financial. And market research shows that their satisfaction and your financial sustainability are impacted by these interactions.
In partnership with the Health Management Academy (HMA), Waystar has released the latest market research and insights from industry leaders on the current state of PFX.
What's in the report?
- Research on how automation is connected to financial sustainability and patient loyalty
- Perspectives from leading health systems on what’s working (and what’s not)
- Strategies to remedy gaps in patient satisfaction
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