Case Study: Piedmont Achieves Goals of Increasing Patient Collections While Simplifying and Expanding Payment Options
30% of patient calls at Piedmont Healthcare stemmed from complaints about patient statements.
Patients wanted statements that were easier to read, navigate, and understand, as well as more self-service payment options, including payment plans and affordable payment options.
Learn how Piedmont was able to implement changes to their billing statements and collect $4.5 million at the point-of-service within the first year. Download now!
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