Hospitals are under pressure to address reimbursement delays and denials, many of them tied to rising payer requests for additional information. These holdups drain staff resources through lengthy response and appeal processes, creating added stress for patients. Providers, however, are finding new ways to stay ahead.

From strengthening systems to manage incomplete or inaccurate information to working more closely with patients and insurers, hospitals are determined to resolve claims faster and with fewer bottlenecks. Additionally, automation and AI are emerging as the backbone of denial mitigation strategies, extending

In the HealthLeaders webinar From Delay to Pay: Solving Denial Disruptions, Patient Info Gaps, and COB Issues in the Revenue Cycle, sponsored by Knowtion Health, panelists from Centra Health, MedStar Health, and Knowtion Health share how they are managing shifting payer strategies and risks to reimbursement. Here are the highlights of their discussion.