As payers use more automation and AI, a HealthLeaders panel looks at how providers can close the technology gap, expand automated appeals, and move to a proactive approach.

Denials are not only continuing but also changing. What used to be a manual process between providers and payers has become a technology-driven challenge, using automation, pattern recognition, and a large language model (LLM) powered clinical review. At a recent HealthLeaders webinar titled “The Winning Edge for Defeating Denials,” sponsored by Aspirion, industry leaders discussed how health systems are adapting.