Preparing for 2027: Driving health equity with inclusive member education

For payers and care management teams looking to gain or maintain STARS ratings or HEDIS scores, focusing on the upcoming changes from the Centers for Medicare and Medicaid Services (CMS) Health Equity Index is of vital importance.

Ensuring members receive quality care and service experiences that consider health equity factors can not only improve member outcomes and help maintain or increase Stars ratings, but can also create more effective programs with the opportunity to expand Medicare Advantage (MA) programs. Partnering with members will be key to understanding their needs, both individually and as a population, and to meet these expectations.

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