See the findings of a HealthLeaders patient experience survey. Find out about the top three patient-focused areas that respondents said they are improving to meet patient experience program goals. Read about how the Hospital Consumer Assessment of Healthcare Providers and Systems survey and other Centers for Medicare & Medicaid Services surveys fit in healthcare providers’ patient experience efforts. Find out the top three areas in which a positive patient experience is most important for respondents. Other survey results include process improvement methodologies.
Download the infographic for the survey results!
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