Long Term Care NOW

Online Summit | Thursday

September 22, 2022

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Join us for our upcoming Long Term Care NOW Online Summit. These dynamic, Executive and Editorial led panels will discuss multiple topics facing the healthcare industry in 2022. This online summit will explore infection prevention control, improving nursing efforts, and creating a culture of care. Sign up today to save your seat for the event!




Improving Nursing Home Surveying


Presented by: Healthleaders 


11:10 AM - 12:10 PM EDT


Session Overview:


Not implementing surveys of resident and family satisfaction and experience in nursing homes prevents nursing home residents and families from providing feedback about their care experiences, according to The National Imperative to Improve Nursing Home Quality: Honoring Our Commitment to Residents, Families, and Staff (2022)

Lack of surveys also disadvantages nursing homes by not having consumer reports of their experiences to improve services and care delivery. While many nursing home administrators report using resident satisfaction surveys, and satisfaction information is reported as being useful, the surveys being used vary widely and may not be adequately validated.



Tim Francka
Administrative Director of Long-Term Care-East | Administrator
Citizens Memorial Health Care Foundation | Parkview Health Care Facility


Heather TerHark-Monreal
VP of Ancillary Services
VIVAGE Senior Living





Creating a Culture of Care to Recruit, Engage, and Retain Staff


Presented by: Healthleaders 

12:15 PM - 1:15 PM EDT


Session Overview:


Turnover rates in long-term care range from 55% to 75% for nurses and aides and sometimes more than 100% for aides alone, so it’s not surprising that retaining good workers can be one of the most challenging parts of running a skilled nursing facility.

Create a culture of care in your agency by providing fair compensation, taking steps to improve job satisfaction, warding off burnout, broadening career paths, and providing training over and above minimum standards. Such a culture can attract, engage, strengthen, and keep new talent.




Rosie Benbow
Owner, MDS Consultant
Leading Transitions Post Acute


Andrew Loomis SPHR, SCP
Vice President, Human Resources
Avamere Skilled Advisors


Matthew McGinty
Chief Revenue Officer
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Register for the Summit


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For more information, please contact Regina Dexter at RDexter@decisionhealth.com