Honing Soft Skills

What qualities make a person an effective leader?


For years, the image of the tough, reserved leader has pervaded healthcare, as it has in other industries. But in an environment where organizational processes and cultures are constantly evolving and merging—it is not this rigid archetype that has proven successful. Rather, those with greater emotional intelligence often lead more effectively.


This whitepaper report will examine how a leader who is trusted, authentic and self-aware can promote organizational wellbeing.


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