Case Study: Einstein Healthcare Network Optimizes Scheduling with Patient Access Center Innovations

In this case study, learn how Einstein Healthcare Network successfully streamlined patient scheduling for approximately 700 providers and strengthened customer service for more than 65,000 patient calls monthly through the implantation of numerous patient access center innovations.

These improvements produced numerous successes, such as:

  • Maintaining a 99% accuracy rating in scheduling
  • Achieving a 98% quality rating
  • And more

Download the case study to learn more about how they reached their goals!

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