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The pandemic launched a new era for telehealth, transforming it into a mainstream method of care delivery. Hospitals, health systems, and physician practice organizations are now taking the next steps, seeking ways to create greater efficiencies and improve workflows with chatbots, asynchronous communications, and other technologies. And those on the leading edge are seeking ways to launch the next generation of telehealth through remote monitoring and 24/7 care. This event, on April 28th, is designed to expose participants to what's next.
Atrium Health Virtual Edge: What’s Here, What’s Next
Time: 10:00 - 11:00 AM EST
Virtual health is no longer a nice-to-have or an augmentation of care. It is an essential and necessary way of clinical care delivery and customer service for any healthcare system— allowing the delivery of affordable, accessible care for all. North Carolina-based Atrium Health has been at the forefront of virtual care and its technologies for more than 10 years, enabling it to extend the reach of its renowned clinicians to rural and underserved communities, even allowing hospital-level care in the comfort of one’s own home.
Our speakers will share insights from more than a decade on this journey, why health systems should seize the opportunity now, and how to scale for success.
Speakers:
Scott Rissmiller, MD, Executive Vice President and Chief Physician Executive - Atrium Health
Katie Kriener, MHA, Senior Vice President, Medical Group Operations - Atrium Health
The Role of Asynchronous Communications in the Future of Telehealth
Time: 12:10 - 1:10 AM EST
Throughout the pandemic, we’ve seen a dramatic increase in the use of telehealth options, but few health systems have turned to asynchronous visits as an option. Through asynchronous communications, health systems can create a better experience for patients as well as for clinicians delivering care.
Learn more about the role of asynchronous visits in the telehealth space and how this type of care can be easier and more convenient for patients than a traditional video visit.
Speaker:
Ries Robinson, MD, Senior Vice President and Chief Innovation Officer - Presbyterian Healthcare Services
The Living Health Model: Redesign and Realign to Deliver Seamless, Simpler, and Smarter Health Care
Time: 3:25 - 4:25 AM EST
Highmark Health’s Living Health model combines technology, its deep understanding of customer behavior and clinical best practices, and the ability to see and anticipate the journey of a customer and their clinician. What makes Living Health unique is the level of integration and redesign around the right customer and clinician behavior.
Highmark Health will share how its unique blended structure and data set, market density, share of practice, and integrated culture, enable the development of Living Health. Using data and technology that works for both patients and clinicians, it will create a unique level of communication and sharing that is the “missing link” in today’s health care system. They will also discuss how technology, such as fitness devices, remote monitoring and virtual interventions, that are in the market today that will help make this a reality.
Speakers:
Karen Hanlon, Executive Vice President and Chief Operating Officer - Highmark Health
Tony Farah, MD, FACC, FSCAI, Executive Vice President and Chief Medical and Clinical Transformation Officer ‒ Highmark Health
Executive Vice President and Chief Physician Executive
Atrium Health
Scott Rissmiller, MD, is the executive vice president and chief physician executive for Atrium Health, the largest integrated, non-profit health system in the southeast. After his mother, a neonatal nurse, battled breast cancer, Dr. Rissmiller discovered a desire to make an impact in others’ lives as a physician-leader. This experience led him to recognize the medical and emotional impact a physician could have on their patients. Dr. Rissmiller was previously named a national Top 10 Hospitalist by the American College of Physicians, as well as named to Business North Carolina Magazine’s Best Doctors list and Charlotte Magazine’s Top Doctor.
Senior Vice President, Medical Group Operations
Atrium Health
Katie Kriener, MHA, is the senior vice president for Medical Group Operations at Atrium Health, the largest integrated, non-profit health system in the Southeast. As a member of Atrium Health’s executive leadership team, Katie is responsible for supporting the enterprise’s executive vice president and chief physician executive in the management and direction of medical group operations. She is also directly responsible for the operations of four service lines and Atrium’s Virtual Health and Global Healthcare Services programs. In recent months, Katie has led the launch of Atrium Health’s highly coordinated and clinically integrated virtual health program across the enterprise.
Senior Vice President and Chief Innovation Officer
Presbyterian Healthcare Services
Ries Robinson, MD, is chief innovation officer at Presbyterian Healthcare Services, a private, not-for-profit, integrated healthcare system in New Mexico and the state’s largest provider of healthcare. In his role, he helps Presbyterian identify, pilot, adopt, and scale innovation for the benefit of patients and members. As part of this initiative, he focuses on patient access with the goal of reducing the burden on providers and empowering patients to better manage their health conditions. Dr. Robinson also leads the Graphite Health initiative, a collective of health systems working together to ensure that every data-related process and transaction prioritizes patients and providers.
Executive Vice President and Chief Operating Officer
Highmark Health
Karen Hanlon is executive vice president and chief operating officer of Highmark Health, an $18 billion national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses. As a key leader, strategist, and visionary for Highmark Health, Ms. Hanlon helps guide the organization’s mission to create remarkable health experiences that free people to be their best.
Executive Vice President and Chief Medical and Clinical Transformation Officer
Highmark Health
Tony G. Farah, MD, FACC, FSCAI, is the executive vice president, chief medical and clinical transformation officer of Highmark Health, an $18 billion national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Dr. Farah is Highmark Health’s senior-most medical officer responsible for the continued transformation of clinical care within the organization to achieve the best value for patients and members in overall experience, access, quality, safety and affordability.
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