Computer-Assisted Coding Technology Improves More Than Productivity

New Xtelligent survey explores current benefits of CAC technology for health care leaders

Many organizations turned to CAC technology to ease the burden of the ICD-10 transition. Now the technology is being used more extensively than ever. To understand the impact of CAC beyond coding productivity and other key benefits, 3M commissioned Xtelligent Healthcare Media to conduct a survey of hospitals and health systems.


The survey results show that CAC solutions significantly increase productivity and improve quality measures, as well as reduce outsourcing, rework and DNFB. The technology helps health care organizations capture more accurate codes, resulting in improved overall financial success. For example, nearly half of all survey respondents highlight improvement in every quality metric the survey investigated, including major complication or comorbidity (MCCs), patient safety indicators (PSIs), hospital-acquired conditions (HACs) and complication and comorbidity (CCs). Once organizations exceed five years of CAC use, 90 percent report fewer rework patient claims. Overall, 57 percent of all respondents report continued decreases in DNFB since beginning use of computer-assisted coding.


Download survey results.

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