State of Claims 2024

The State of Claims 2024: Bad data is a major cause of denied claims – and it’s getting worse
 
This report, based on a survey of 210 healthcare employees responsible for claims management, assessed the extent of denied claims, the causes, and the efforts to mitigate denials. 
 
The results indicate: 
 
  1. Denials continue to increase
  2. Providers say authorizations and incorrect information on claims are driving the rise in denials 
  3. Providers want to prevent denials versus just managing them
 
Sample findings:
  • 38% of respondents acknowledged 10%+ of claims are denied 
  • 46% of respondents say that missing or inaccurate data is one of the top 3 reasons for denials
  • 65% of respondents say that submitting “clean” claims is more challenging than before the pandemic
 
Read the full report to see where the trends are leading.
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