The COVID-19 pandemic is transforming every industry, and healthcare is no exception.
From telehealth to touchless check-ins and payments, keeping up with these changes is essential for providers to deliver safe, exceptional care.
To help healthcare organizations understand this evolving landscape and improve the patient financial experience, Elavon conducted a survey of U.S. healthcare consumers. In February 2021, a survey was deployed to over 1,000 consumers for insight on their preferences, behaviors and expectations around receiving and paying for care.
In downloading this report, you will discover key findings regarding:
• The impact of COVID on the overall patient experience
• Payment experience and expectations
• Opportunities for improvement and innovation
And more!
DOWNLOAD NOW FOR FREE!
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